Shipping Policy

All shipping is done via Australia Post and calculated with the fixed and random prices once the order is placed. We ship HookahFruits™ products widely in Australia, so whether you are in Sydney, Melbourne, Adelaide, Perth, Brisbane, or anywhere else in the country, we can easily deliver them to you.

Also, we provide international shipping services for customers who interested in our products and willing to purchase them online. We have been trying to launch this service for most of the countries and organize to deliver purchased items by Australian international post service. The shipping charges vary depending on several factors like the weight of your order, your location, and the shipping mode you selected.

Please check with your local customs office before ordering. All duties, taxes and licenses incurred while shopping at Shop HookahFruits™ are the sole responsibility of the overseas customer.

PLEASE NOTE:

  • There can be possible delays during this high-volume sale period. Our team are working hard to make sure you get your HookahFruits™ Flavours as soon as possible and appreciate your patience.

If the receiver gives the courier authority to deliver without a SOD (signature on delivery) or the receiver gives the courier authority to leave, HookahFruits™ is not held liable in the event the parcel goes missing. Further, HookahFruits™ will not be able to refund or resend the parcel. We appreciate your understanding.

Order placed after the dispatch cut-off time will be processed the following business days. orders placed after cut-off time on Friday and through the weekend will begin processing on the following Monday.

After your order has been shipped, you will receive an email with your invoice and tracking number. You may track your package by calling the AusPost Customer Service or go online https://auspost.com.au/mypost/track/

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